As part of our commitment to excellence, Goodwill Trading Concern is committed to supplying the highest quality products across all the company's business areas.

All employees are expected to help the company attain high quality standards. It is company policy to:

• Maintain and keep records of a quality management system in accordance with international standards, regulations and directives
• Ensure staff are fully trained and understand their role in providing quality products and good customer service
• Provide products which fully meet customer requirements
• Develop or acquire products which are effective, safe and reliable
• Strive for continual improvement in performance

Corporate Social Responsibility

• Goodwill Trading Concern is the commitment of business to contribute to sustainable economic development, working with employees, their families, the local community and society at large to improve their quality of life.
• Goodwill Trading Concern policies include the fair treatment of employees, customers and suppliers, respect for human rights; responsible behaviour towards the communities in which they operate and conservation of the natural environment.